Railway Services

Booking of Train Ticket

The citizen can book the Train Ticket, throughout all the BangaloreOne centres, based on the availability. Six tickets, at the maximum, can be booked at a time. Payment mode will be either cash or Credit card. The citizen must produce his/her PHOTO ID card of the below, at the time of booking the ticket.
- Ration Card
- Voter's Card
- Passport
- Pan Card
- Employee ID (Central Govt or Stat Govt)
The Passenger, who is producing PHOTO ID card, is considered to be the Master Passenger, among the six passengers group and he/she should bring the PHOTO ID card, while on travelling. Concession for the Senior Citizens will be given provided with the senior citizenship card, pension card etc. Citizen will be provided an Electronic Reservation slip along with the BangaloreOne Receipt, at the end of the transaction.
Cancellation of Train Ticket

Cancellation will be done, only for those tickets, which are booked in B1 centers. The citizen has to provide the Electronic Reservation slip, while cancellation. Citizen has to bring the same credit card along with the transaction slip, if the payment made through credit card. Cancellation is possible for the whole group or all sub passengers. Cancellation of Master passenger can be done, only along with the sub passengers.
Reprinting of Train Ticket

This Service enables a citizen to reprint his/her train ticket, if he/she lost it. The citizen has to provide the Ticket no, Photo ID card no/type and the card issuing authority details to reprint the ticket.

Service Charges per ticket

IRCTC Service Charges for Individual booking .

(For second/sleeper class)
- 2nd to 6th passenger - Rs.20/- per ticket
(For Higher classes like FC, 3A, 2A, 1A, CC, EC)
- 1 Passanger - Rs. 20/- per ticket
- 2 Passanger - Rs. 25/- per ticket
- 3rd to 6th passenger - Rs.30/- per ticket

Booking through BangaloreOne

BangaloreOne levies a service charge of Rs. 6/- per ticket, on and above IRCTC service charges.

The Availability...

IRCTC Services available at the following BangaloreOne Centres:

CENTERS	CONTACT NUMBERS
Airport Road	22955440 / 441
Banashankari	22955460 / 461
HBR Layout	22955435 / 436
J.P. Nagar	22955455 / 456
Jayanagar	22955450 / 451
Kalasipalayam	22955465 / 466
Malleswaram	22955415 / 416
Nagarabhavi	22729324
R T Nagar	22955425 / 426
Rajajinagar	22955410 / 411
Shantinagar	22955445 / 446
Tannery Road	22955430 / 431
Vijayanagar	22955405 / 406
Yeshwantpure	22955420 / 421
Shrirampuram	22955475
Infosys Campus	22955480

The Process...

Though the BangaloreOne centers work from 6.00 am to 11.00 pm, the Train ticket booking through cash payments will be accepted from 8.00 am to 8.00 pm on all days, for the security reasons. Bookings through credit cards can be done from 6.00 am to 11.00 pm. B1 centres are working including holidays which will be a major boon to the citizens of Bangalore.

The payment modes...

Train Ticket charges, at Bangalore one centres, can be paid only through Cash and Credit Card.

FAQs on IRCTC Services at Bangalore One

1. How will the integration of IRCTC services with the Bangalore one project work to the benefit of the public in Bangalore?

Residents of Bangalore already benefit from the 16 hi-tech citizen service centres in various parts of the city, which provide various services relating to BMP, BESCOM, BSNL, BWSSB, police, RTO, stamps and registration etc., all under one roof. A new service – namely the IRCTC – is also being added to the bouquet of services being provided by these centres. The public will now be able to book their Train Tickets at any B1 centres viz., Airport Road, Banashankari, HBR Layout, J.P. Nagar, Jayanagar, Kalasipalayam, Malleswaram, Nagarabhavi, R T Nagar, Rajajinagar, Shantinagar, Tannery Road, Vijayanagar and Yeshwantpure which are located in several parts of the city, reducing the need to travel long distances from one part of the city to another Though the BangaloreOne centers work from 6.00 am to 11.00 pm, the Train ticket booking through cash payments will be accepted from 8.00 am to 8.00 pm on all days, for the security reasons.

2. What modes of payment are acceptable at B1 centres?

Ticket charges, at Bangalore one centres, can be paid only through Cash and Credit Card.

3. Will the passengers be charged any additional fee, for the IRCTC services, at B1 centres?

Yes, there will be additional fee, apart from the regular charge prescribed for various Train services. (For details, please refer service charges per ticket)

4. Is there any deduction or additional charge for Cancellation of Train tickets, at B1 centres?

No, there will not be any additional charge by B1, apart from the regular charges prescribed for cancellation by IRCTC. (For details, please refer to the website of IRCTC, Bangalore).

5. What will be the working hours applicable for booking train tickets at B1 centres?

Though the BangaloreOne centers work from 6.00 am to 11.00 pm, the Train ticket booking through cash payments will be accepted from 8.00 am to 8.00 pm on all days, for the security reasons. Customer can book their train tickets, using their credit card, from 6.00 am to 11.00 pm. This is expected to provide huge relief to the public, who do not have to spend long hours waiting to book the train tickets.

6. Can the passenger select the train as per his/her wish, at B1 centres?

Yes. The passenger can select any of the trains according to the availability, serves from the particular destination to source, through B1 centres. (For further details, please refer to the website of IRCTC, Bangalore).

Future plan...

BangaloreOne has plans to add some more services, in the near future.

Contact Us

For further information, please call 22955400/ 22955401

Visit www.irctc.co.in for more details.

Please do not hesitate to contact us for further queries. Your suggestions, which make us to provide you, better service, are most welcome.