Operating Instructions :

• Enter the 'Exchange Code' in the respective field provided. This field is displayed at the left-hand corner of the counter foil. This field is mandatory to fill. (The user has to know this information in order to do a successful Bill payment).
• Enter the 'Phone Number' in the respective field provided. This field is mandatory to fill. It is mentioned in the bill as well as the counter foil.
• Enter the 'Bill Date' in the respective field provided. The format of this field has to be 'DDMMYY' only. This field is mandatory to fill. It is mentioned in the bill as well as the counter foil.
• Enter the 'Bill Number' in the respective field provided. This field is mandatory to fill. It is mentioned in the bill as well as the counter foil. 
• Enter the 'Amount' in the respective field provided. This field is mandatory to fill. (The user has to know this information in order to do a successful Bill payment). It is mentioned in the bill as well as the counter foil.
• Enter the 'Pay by Date' in the respective field provided. The format of this field has to be 'DDMMYY' only. This field is mandatory to fill. (The user has to know this information in order to do a successful Bill payment). It is mentioned in the bill as well as the counter foil.
• After entering the Phone Number, Bill Date, Bill Date, Bill Number, Amount, Pay By date from the bill received by the user from the department, the user must check the details once again .
• The user must verify the details and when he/she is confirmed that the information is correct he/she can select pay mode from the list.
• After entering the 'Amount Payable' and selecting the 'Card Type', click on 'Submit' button to pay the Bill.
• Clicking on “Back” button navigation redirects to the previously browsed page.
• Clicking on “Clear” button, will clear all the details that the user has entered, in case the user wants to re-enter the entire information.
• Clicking on “Submit” button the confirmation screen will be generated.
• After clicking on the "Confirm Payment" button, you will get the UTIBANK Payment Screen. From this screen  select the card type.(i.e.  Master or Visa cards)
• Enter the Card Number from the Card. That should be four digits in the each column.
• Enter the Expiry Date from the Card. In first column month, then in the next column  year.
• Enter the Security code i.e. the 3 digits after the card number on the signature panel of your card.
• Then click the "Pay" button, you will be getting a Receipt for the transaction committed.
• On the Receipt page Click on “Print” button to take the print out of the above receipt.
  
  Note : After a successful bill payment make sure that you take a print out of the given transaction by clicking on the Print button. This receipt print out would act as a verification document that the particular bill has been paid.
  For any cancellation or reversal of a transaction conducted by the citizen, he/she must contact and send complete transaction details at the following email:
  Email: helpdesk@bangaloreone.co.in 
  
  The BangaloreOne Transaction ID would act as a reference key for any further communication or querying with BangaloreOne.
  
  
  In case of any common errors encountered, please navigate to the Common Errors link to know about the error.