This page provides information on how to navigate through the links when the
user is trying to pay an online bill using the services provided by the
Bangalore One Portal.
Operating
Instructions
:
Enter the 'Exchange
Code' in the respective field provided. This field is
displayed at the left-hand corner of the counter foil. This field is mandatory
to fill. (The user has to know this information in order to do a
successful Bill payment).
Enter the 'Phone
Number' in the respective field provided. This field is
mandatory to fill. It is mentioned in the bill as well as the counter foil.
Enter the 'Bill
Date' in the respective field provided. The format of
this field has to be 'DDMMYY' only. This field is mandatory to fill. It is
mentioned in the bill as well as the counter foil.
Enter the 'Bill
Number' in the respective field provided. This
field is mandatory to fill. It is mentioned in the bill as well as the counter
foil.
Enter the 'Amount'
in the respective field provided. This field is mandatory to fill. (The
user has to know this information in order to do a successful Bill payment). It
is mentioned in the bill as well as the counter foil.
Enter the 'Pay
by Date' in the respective field provided. The format
of this field has to be 'DDMMYY' only. This field is mandatory to
fill. (The user has to know this information in order to do a successful
Bill payment). It is mentioned in the bill as well as the counter foil.
After entering the Phone Number,
Bill Date, Bill Date, Bill Number, Amount, Pay By date from the bill received
by the user from the department, the user must check the details once
again .
The user must verify the
details and when he/she is confirmed that the information is
correct he/she can select pay mode from the list.
After entering the 'Amount
Payable' and selecting the 'Card
Type', click on 'Submit'
button to pay the Bill.
Clicking on “Back”
button navigation redirects to the previously browsed page.
Clicking on “Clear”
button, will clear all the details that the user
has entered, in case the user wants to re-enter
the entire information.
Clicking
on “Submit”
button the confirmation screen will be
generated.
After
clicking on the "Confirm
Payment" button, you will get the
UTIBANK Payment Screen. From this
screen select the card type.(i.e.
Master or Visa cards)
Enter the Card Number from the
Card. That should be four digits in the each
column.
Enter the Expiry Date from the
Card. In first column month, then in the
next column year.
Enter the Security code i.e.
the 3 digits after the card number on the
signaturepanel of your card.
Then click the
"Pay" button, you will be
getting a Receipt for the
transaction committed.
On
the Receipt page Click on “Print”
button to take the print out of the above
receipt.
Note
:
After a successful bill payment make sure that you take a print out of the
given transaction by clicking on the Print button. This receipt print out would
act as a verification document that the particular bill has been paid.
For any cancellation or reversal of a transaction conducted by the
citizen, he/she must contact and send complete transaction details at the
following email: Email: helpdesk@bangaloreone.co.in
The BangaloreOne Transaction ID would act as a reference key for any
further communication or querying with BangaloreOne.
In case of any common errors encountered, please navigate to the Common
Errors link to know about the error.
