This page provides information on how to navigate through the links when the user is trying to pay an online bill for BESCOM using the service provided by the Bangalore One Portal.

Operating Instructions:

• Enter the Location Code in the 'Location Code' field. The Location code is mentioned in the bottom right-hand corner of the Bescom bill. This field is mandatory to fill. (The user has to know this information in order to do a successful Bill payment)
• Enter the RR number in the 'RR No' field. The RR. No is mentioned in the top right-hand corner of the Bescom bill. This field is mandatory to fill. (The user has to know this information in order to do a successful Bill payment)
• After entering the RR Number from the bill, click on the 'Details' button to retrieve the details from the department database. When the details are retrieved they will be displayed in the respective fields provided in the interface.
• The user must verify the details and when he/she is confirmed that the information is correct he/she can select pay mode from the list.
• After entering the 'Amount Payable' and selecting the 'Card Type', click on 'Submit' button to pay the Bill.
• Clicking on “Services” button, the user would be directed to the 'Services' page will be displayed.
• Clicking on “Submit” button the confirmation screen will be generated.
• After clicking on the "Confirm Payment" button, you will get the UTIBANK  Payment Screen. From this screen  select the card type.(i.e.  Master or Visa cards)
• Enter the Card Number from the Card. That should be four digits in the each column.
• Enter the Expiry Date from the Card. In first column month, then in the next column  year.
• Enter the Security code i.e. the 3 digits after the card number on the signature panel of your card.
• Then click the "Pay" button, you will be getting a Receipt for the transaction committed.
• On the Receipt page Click on “Print” button to take the print out of the above receipt.
   

Note : After a successful bill payment make sure that you take a print out of the given transaction by clicking on the Print button. This receipt print out would act as a verification document that the particular bill has been paid.
For any cancellation or reversal of a transaction conducted by the citizen, he/she must contact and send complete transaction details at the following email:
Email: helpdesk@bangaloreone.co.in

The BangaloreOne Transaction ID would act as a reference key for any further communication or querying with BangaloreOne.

In case of any common errors encountered, please navigate to the Common Errors link to know about the error.