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   Legal Contents


  • Terms and Conditions

  • Use of the B1 site

  • B1 Services over the Internet

  • Service Options

  • Charges

  • Service use obligations

  • User Account, Password and Security

  • Authority to Charge Card Account

  • User Conduct

  • No Warranties

  • Copyrights and other Proprietary Rights

  • Trademarks and Brand Name

  • Submissions

    • Terms and Conditions

      The following are the Terms and Conditions for use of the B1 Service. Please read them carefully. Access to and/or use of the B1 Site is subject to the following rules as well as all applicable terms and conditions while registering with BangaloreOne

      BY COMPLETING THE REGISTRATION PROCESS OR BY MAKING PAYMENT TRANSACTION YOU ARE STATING THAT YOU AGREE TO BE BOUND BY ALL OF THESE RULES(Terms and conditions)
      while performing transactions through the BangaloreOne web Portal.

      By accessing and using the B1 Site, You accept and agree to the Rules without limitation or qualification, and acknowledge that any other agreements you may have with the specific departments are superseded by the Rules, to the extent any conflict exists. If you do not agree with these Rules, please do not use the
      B1 Site for the payment of your utility bills.

      The B1 Rules may be revised by updating this posting. You are bound by such revisions and should therefore visit this page to review the current Rules from time to time.
    • Use of the B1 Site

      Access to and use of the B1 site is subject to all applicable local laws and regulations of Government of Karnataka. Unless otherwise specifically indicated, you may download material displayed on the B1 site for personal, non-commercial use only. You may not distribute, modify, copy, publish, transmit, display, sell, license, use, reuse or create derivative works of any of the contents of or material displayed on the B1 site for any public or commercial purpose without the written consent of EDCS directorate or any third party EDCS directorate deems necessary.You must retain all copyright and other proprietary notices on downloaded and/or copied material. Any copy of material from the B1 site you make and distribute for any purpose must also include these Rules. You may not access or use the B1 site in any way that could or is intended to damage or impair the B1 site or any server or network underlying the B1 site, or interfere with anyone else's use and enjoyment of the Site.
    • B1 Services over the Internet

      As of now the BangaloreOne web portal has the following services which are available online. These services are listed as below. The B1 Service offers you a convenient and secure way to pay your utility bills over the Internet using any Visa or Master Credit Card. Payments that you can make through this service include payments towards:



    • Note: Currently, the bills payment services of the above stated departments that can be paid through internet using BangaloreOne portal and these services are limited to the Citizens / Consumers pertaining to the Bangalore city. Citizen can also avail the facility of form downloads. The names of down loadable form using B1 site are listed below.



    • Service Options

      Any citizen who wishes to pay their bill online through the B1 web portal needs to get registered with the B1 site initially as one time activity for any one of the services listed above or multiple / all the services. Those who have registered with any of one service can choose to add for other services also at any stage.

    • Charges

      Since online payments are accepted through credit card and at present we accept Master and Visa Card only. The validation and verification of the credit card lies solely with the credit card gateway service provider. The citizen will be charged 1.75 % of the total bill amount as service charge. These charges are as per credit card service provider and this charge goes to the Payment gateway agency towards availing the Credit facility through Card and it does not come to the B1. The current charge of 1.75% may vary as per the credit card agencies/ banking practices, these charges are controlled by the payment gateway provider and could change in future.

    • Service use obligations

      In using the online bill payments Service through BangaloreOne site, you agree to:
      (a) provide true, accurate, current and complete information about yourself (Registration Data), your Credit Card details (Payment Data), your bill details.
      (b) Enter the bill details and credit card details completely, accurately and correctly. If you provide any information that is untrue, inaccurate, not current or incomplete then responsibility is all yours.


    • User Account, Password and Security

      To open a User account, you must complete the registration process (to know more on how to register with BangaloreOne please click on the link provided below)
      Registration With BangaloreOne Click>>
      As part of such registration you must create a Login ID and a Password to facilitate subsequent access to B1. Your password is intended to provide security against unauthorized access to and use of, Your B1 account. You are responsible for maintaining the confidentiality of the Registration Data.

      Immediately notify EDCS Directorate of any unauthorized use of your password\account or any other breach of security.You can also make call at data center (22955400).
      Ensure that you exit from your account at the end of each session.
      Click>>

      You agree that B1 is authorized to act on all instructions received when your password is used in conjunction with Your Login ID. Any transaction or activity pursuant to use of your account or password shall be deemed to be your transaction or activity and B1 shall have no obligation to verify the authenticity of any such transaction or activity. B1 does not assume any responsibility and cannot and will not be liable for any loss or damage arising from your failure to comply with this Section.

      Notwithstanding anything stated elsewhere in the Rules, and despite correct use of Your User account and password, B1 shall be entitled in its sole discretion (but shall not be bound) to seek offline and/or additional written or other confirmation from you of any instruction, transaction or activity as B1 may deem fit. In addition we may issue instructions from time to time intended to ensure the security of B1. You agree to comply with those instructions.

    • Authority to Charge Card Account

      You may pay bills at B1 using a Visa / Master Credit Card . When you initiate a bill payment transaction and/or issue a Payment Instruction and provide B1 with Your Card details:
      • You warrant that Your fully and lawfully entitled use such Credit Card for such transactions
      • You are responsible to ensure that the Card details provided by You are accurate
      • If the funds available in the Payment Account are under any encumbrance or charge
      • If the Card Issuing Bank refuses or delays honoring the Payment Instruction(s).
      • Circumstances beyond the control of B1 (including, but not limited to, fire, flood, earthquakes, natural disasters, bank strikes, power failures, systems failure like computer or telephone lines breakdown due to an unforeseeable cause or interference from an outside force).


      User Conduct

      As a condition of your use of the Payment Service, you warrant to B1 and its Service Partner that you will not use the Service for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You agree to abide by all applicable local, state, national and international laws and regulations and are solely responsible for all acts or omissions that occur under your account or password, including the content received and payments made through the Service. By way of example, and not as a limitation, you agree not to:
      • Create a false identity for the purpose of misleading others
      • Transmit or upload any material that contains viruses, trojan horses, worms, time bombs, cancelbots, or any other harmful or deleterious programs
      • Interfere with or disrupt networks connected to the Service or violate the regulations, policies or procedures of such networks.
      • Attempt to gain unauthorized access to the Service, other accounts, computer systems or networks connected to the Service, through password mining or any other means
      • Violate any applicable laws or regulations
      • Interfere with another member's use and enjoyment of the Service or another individual's or entity's use and enjoyment of similar services.

        B1 has no obligation to monitor the Service or any member's use thereof or retain the content of any member session. However, B1 reserves the right at all times to monitor, review, retain and/or disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request.


    • No Warranties

      The information and services provided or referenced on the B1 site are provided as is and with all faults and the entire risk as to satisfactory quality, performance, accuracy and effort is with the user. This means that although reasonable efforts are made to include accurate and up-to-date information on the B1 site, B1and/or its Service Partner make no warranties or representations as to its accuracy. B1 and/or its Service Partner makes no warranty, either express or implied, that any information or service provided or referenced by the B1 site is either merchantable or accurate, that such information or service will fulfill any of your particular purposes or needs, or that such information or service does not infringe on any third party rights. B1 and/or its Service Partner may periodically add, change, or improve any of the information; products, services, programs, and technology described on the B1 site without notice B1 and/or its Service Partner assume no liability or responsibility for any errors or omissions in the content of the B1 site.

      Notwithstanding Our efforts to ensure that the B1 system is secure, you acknowledge that all electronic data transfers are potentially susceptible to interception by others. We cannot, and do not, warrant that data transfers utilizing B1, or electronic mail transmitted to and from us will not be monitored or read by others.


    • Copyrights and other Proprietary Rights

      You should assume that everything on the B1 site is copyrighted unless otherwise noted and that it must not be used except as provided in the Rules or with the express written consent of B1 or any third party B1 deems necessary. B1 neither warrants nor represents that your use of the material displayed on the B1 site will not infringe rights of third parties. Any product, service, program, or technology described on the B1 site may be the subject of other intellectual property rights (including but not limited to copyright, trademark, or patent rights) owned by B1 and/or its Partners. Any such right that is not expressly licensed herein is reserved by B1 and/or its Partners. images of people or places displayed on the B1 site are either the property of, or used with permission by, B1. Use of these images by you or other third party is prohibited unless expressly permitted in the Rules or elsewhere on the B1 site. Any unauthorized use of these images may violate copyright laws, trademark laws, the laws of privacy and publicity, and other applicable regulations and statutes.

    • Trademarks and Brand Name

      Nothing contained on the B1 site should be construed as granting by implication, estoppels, or otherwise, any license or right to use any Trademark displayed on the B1 site without the written permission of Government of Karnataka or such third party that may own the Trademark. Misuse of any Trademarks, or any other content, displayed on the B1 site is prohibited. B1 aggressively enforces its intellectual property rights, including via civil and criminal proceedings

    • Submissions

      Apart from your personal information, which is addressed in the Privacy Policy, any communication or material you send to the B1 site, electronically or otherwise, including, but not limited to, data, questions, comments, suggestions, or submissions, is and will be treated as non-confidential and non-proprietary, unless otherwise stated in the Anything you send to the B1 site may be used by EDCS Directorate for any purpose including, but not limited to, reproduction, transmission, disclosure, publication, broadcast, and posting. By submitting material to B1 you irrevocably transfer and assign to B1, and forever waive and agree never to assert, any copyrights, moral rights, or other rights that you may have in such material.B1 and/or its Service Partners are free to use, without obligation of any kind, any ideas, concepts, techniques, or know-how contained in any communication you send to the B1 site for any purpose whatsoever, including, but not limited to, developing, manufacturing, and marketing products and services.